Privacy Policy

Last updated on April 12 2026

Welcome to Pac Sun Group ("we," "us," or "our"). Pac Sun Group is an AI consulting and agent services company. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website, platform services, and any related AI-powered tools or agent interfaces we operate or deploy.

By accessing our services, you acknowledge that you have read and understood this policy.


1. Information We Collect

2. How We Use Your Information

3. Sharing Your Information

4. Cookies and Similar Technologies

5. Your Choices

6. Security

7. Children's Privacy

8. Changes to This Privacy Policy

9. Contact Us


1. Information We Collect

  • 1.1 Personal Information

    We may collect personal information you voluntarily provide, including your name, email address, company name, job title, and other contact details - such as when you register for an account, inquire about our services, subscribe to communications, or interact with our platforms.


  • 1.2 Usage Information

    We may collect information about how you interact with our website and services, including IP address, browser type, device information, and pages visited. This helps us analyze trends, administer our services, and improve user experience.


  • 1.3 AI Interaction Data

    When you interact with AI agents or tools deployed by Pac Sun Group — whether through our client-facing interfaces, agent portals, or embedded tools — we may collect the content of those interactions, including prompts, inputs, and outputs. This data may be used to fulfill your service request, improve agent performance, and maintain accurate records of work completed.


  • 1.4 Client Project Data

    For clients engaged in ongoing consulting or agent deployment services, we may collect and process project-specific data you provide to us for the purpose of fulfilling our services. This data is handled in accordance with any applicable service agreement or data processing addendum.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and improve our AI consulting and agent services

  • Respond to inquiries and fulfill client engagements

  • Power AI agent workflows on your behalf, where authorized

  • Communicate with you about your account, service updates, and relevant announcements

  • Monitor service performance and ensure operational reliability

  • Comply with legal obligations and enforce our terms

We do not use your personal information to train third-party AI models without your explicit consent.

3. Sharing Your Information

We do not sell or trade your personal information. We may share information in the following circumstances:

  • Service Providers: We work with trusted third-party providers, including cloud infrastructure, database hosting, and AI model providers (such as Anthropic), who assist in operating our platform. These providers are bound by confidentiality obligations and may only use your information to perform services on our behalf.

  • Client Engagements: In the context of a contracted engagement, relevant project data may be shared with authorized members of the engagement team.

  • Legal Requirements: We may disclose information if required to do so by law or in response to valid legal process.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience on our website. You can control cookies through your browser settings, but disabling them may affect your ability to use certain features of the site.

5. Your Choices

You can manage your communication preferences by unsubscribing from newsletters or adjusting your account settings. You may also contact us to update or delete your personal information.

6. Security

We take reasonable administrative, technical, and physical measures to protect your personal information. Our agent infrastructure is operated under defined security and compliance protocols, including access controls, audit logging, and separation of client data across engagements. No method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we are committed to promptly addressing any incidents that may affect your data.

7. Children's Privacy

Our website is not directed to individuals under the age of 18. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to remove such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any changes by posting the new Privacy Policy on this page. Your continued use of the website after such modifications will constitute your acknowledgment of the modified Privacy Policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at contact@pacsungroup.com